This course provides a practical guide to accurately assessing repair pricing in property claims. Attendees will learn how to evaluate estimates, identify common errors, and apply consistent methodologies to ensure fair and precise pricing. The session will also cover factors that influence repair costs, strategies for verifying contractor bids, and techniques to reconcile differences between estimates and actual expenses. By the end of the course, participants will have a clear blueprint for confidently analyzing and validating repair pricing in a variety of claim scenarios.

Speakers

James Purcell, Owner/Adjuster/Appraiser/Estimator, ProScope Consulting

Don Wood, PA, ACA, ASPE, ASTM, CEO, Suncoast Claims, Inc.

John Tringali, CBC, Partner / Senior Consultant, PJD Construction Consultants

If you received continuing education for this session at WIND 2026, you are not eligible for credit for this webinar.

Windstorm Insurance Network – Webinar: Condo Claims Clarity: Florida Coverage Insights. We have applied for Adjuster credit for the following states: CO, FL & TX; and CLE credit for the following states: CO, FL & TX. 

 Registration will close at 8:00am ET the day of the event so that unique login access can be sent to all registrants. To get credit, you MUST:

• Be registered for the webinar (e.g., not logging in with a link forwarded from someone else) and join the webinar via the link sent to you from noreply@zoom.us. This personalized link will be sent two days prior to the webinar and again around 30 minutes prior to the webinar.

• Respond to the poll questions presented on screen during each sessions (polls will be announced, polls can not be answered by dial-in only participants)

Cost:
WIND Members: no cost for current members; members can register up to 2 guests at no additional fee
Nonmembers: $25

Sponsorships Available
$500, limited to 2, sign up available on registration page
Includes up to 4 nonmember registrations; logo on event webpage, logo on webinar title slide; recognition in welcome remarks

Florida resident insurance licensees are required to complete between 10-24 hours of continuing education (CE) every two years, depending on their license type. This webinar is approved for 4 hours of credit for Florida Public, Independent, and Staff Adjusters (Florida’s Law and Ethics updates requirement).

There will be a 15-minute break between each session. To get credit, attendees must demonstrate their presence at during each session, by responding to pre-announced polls.

9:00-10:00am ET
Regulatory Awareness, DFS, Licensing and updates to FL statutes per SB2A
Focus on Regulatory Awareness, licensing requirements for both adjusters and public adjusters and will provide updates on Senate Bill 2A in relation to adjusters

• Lori Flenniken, Vice President – Claims, Florida Intracoastal Underwriters, Ltd.
• Priscilla K. Williams, Esq., Partner, Christian & Small LLP

10:15-11:15am ET
Case Law Update
Legal opinions and legislative amendments create a maelstrom of new information which can affect the handling of property damage claims.

• Michael Cassel, Esq, LL.M., Managing Partner and Co-founder, Cassel Law, P.A.

11:30am-12:30pm ET
Ethics
A review of FL statutes 626.9541 and the Code of Ethics DFS Rule Chapters 69B-215, 220, 221 and 230; Regulatory and Ethical guidelines for Florida licensed adjusters and public adjusters; and unfair methods of competition and Unfair or Deceptive Acts

• Alexandra Bowen, AIC, SPPA, CPAU, Senior Loss Consultant, Keys Claims Consultants, LLC
• David Levin, Esq., Shareholder, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC

12:45-1:45pm ET
Disciplinary Trends
Focus on recent violations and enforcement actions of Florida licensed adjusters and public adjusters along with new and important terminology applicable to Florida insurance adjusters and public adjusters.

• Michael Capilli, SPPA, AIC, AIC-M, AINS, Public Adjuster, Michael Capilli Public Adjuster LLC
• J. Abraham Hanze, AIC, PTC, VP – Executive General Adjuster, Davies

Windstorm Insurance Network – Florida’s Law and Ethics Update for Adjusters: we have applied for Adjuster credit in FL; CLE credit in FL; and Agent credit in FL.  

 Registration will close at 8:00am ET the day of the event so that unique login access can be sent to all registrants. To get credit, you MUST:

• Be registered for the webinar (e.g., not logging in with a link forwarded from someone else) and join the webinar via the link sent to you from noreply@zoom.us. This personalized link will be sent two days prior to the webinar and again around 30 minutes prior to the webinar.

• Respond to the poll questions presented on screen during each sessions (polls will be announced, polls can not be answered by dial-in only participants)

Cost:
WIND Members: no cost for current members; members can register up to 2 guests at no additional fee
Nonmembers: $100

Is AI making claims faster, smarter, and enhancing the human experience—or introducing new challenges? This session explores the advancements AI has brought to claims handling, its limitations, and future potential. Participants will discuss opportunities, risks, ethical considerations, governance responsibilities, and AI’s impact on claims processes, decision-making, and policyholder experience.

Speakers

John Wood, JD, Partner, Green, Klein, Wood & Jones

Sarah Parker, Founder, Parker Public Adjusting

Jennifer Gibbs, JD, Partner, Zelle LLP

Austin Cocoli, Machine Learning Engineer, ClaimsCortex

If you received continuing education for this session at WIND 2026, you are not eligible for credit for this webinar.

Windstorm Insurance Network – Webinar: AI in Claims: Risks and Rewards . We have applied for Adjuster credit for the following states: CO, FL & TX; and CLE credit for the following states: CO, FL & TX. 

Registration will close at 8:00am ET the day of the event so that unique login access can be sent to all registrants. To get credit, you MUST:

• Be registered for the webinar (e.g., not logging in with a link forwarded from someone else) and join the webinar via the link sent to you from noreply@zoom.us. This personalized link will be sent two days prior to the webinar and again around 30 minutes prior to the webinar.

• Respond to the poll questions presented on screen during each sessions (polls will be announced, polls can not be answered by dial-in only participants)

Cost:
WIND Members: no cost for current members; members can register up to 2 guests at no additional fee
Nonmembers: $25

Sponsorships Available
$500, limited to 2, sign up available on registration page
Includes up to 4 nonmember registrations; logo on event webpage, logo on webinar title slide; recognition in welcome remarks